Interesting and informative blog posts on farmers and ranchers from US Farm Data.

How to Market Your Small Farm in the Community

If you want to create a buzz about your small farming operation, it is important that you garner it some local online visibility. This can be achieved through things like a responsive website or being active on social media.

However, as every business owner knows, you never know where your sales leads may come from. That’s why if you are looking to promote your local produce business, it is important to market yourself out in the community, as well as online.

While it would be wonderful if you could afford print and broadcast ads, this is probably not financially feasible. So how can you get your business noticed in the community without spending a lot of money? Here are three simple ideas that will help you to get the word out about your business:

  1. Join a cooperative. A cooperative offers larger clients the convenience of buying from a single source. When you work as part of a cooperative, your produce can be sold to larger institutions, such as schools, whose needs you would not be able to meet on your own. Further, many cooperatives have a spokesperson that helps to market its members.
  2. Make a stand. While it may seem like small potatoes, a roadside stand can really help to increase your visibility in the community. Such a stand also will allow you to avoid fees that come with most farmers markets. You may be surprised at the number of visitors your stand attracts and, if your produce is outstanding and your service top-notch, how quickly word of your business spreads throughout the community.
  3. Go restaurant-hopping. Many local restaurants are searching for local produce to use when preparing their menu items. Visiting local chefs and restaurants and providing them with a list of produce you can provide is a great way to sell your homegrown items. Many restaurants will even list your farm on their menu, which gets your name out in the community and allows people to sample your produce.

While your agricultural operation may be small, it doesn’t need to stay that way. By promoting your business online and offline, you may be surprised at how quickly word spreads about your homegrown merchandise.

The marketing world can have a huge impact on what consumers consume. Take red meat for example. After being shunned for the last decade or so by many people looking for what they consider healthier protein options—mainly chicken and turkey—red meat is seeing a resurgence.

Leslie Patton of Bloomberg writes that several new menu items at restaurant chains, as well as the growing popularity of more protein-centric diets such as the Paleo Diet, are helping to turn the tide. Many upscale eateries also are jumping on the red meat bandwagon, offering exotic variations on red meat to entice patrons to choose it for their main course.

Patton’s article, Red Meat, It’s What’s for Dinner Again, cites data from the USDA that says that Americans will eat an estimated 54.3 pounds of the red meat in 2016—the first increase since 2006 and almost half a pound more per person than last year.

It’s more than just protein-centric diets and new menu items that are turning the tide back toward red meat. Lower prices also are contributing to the trend.

At the start of 2014, U.S. cattle supplies were the lowest in more than six decades after years of drought in the South and Southwest. The shortage sent beef prices surging to records. Since then, ranchers have been able to raise more cattle, and the latest USDA numbers show herds at a five-year high.

That’s helping to drive prices down. In February, a pound of uncooked ground beef retailed for $4.38, about 7 percent below a year ago, according to data from the Bureau of Labor Statistics.

All of this proves that the power of marketing, combined with some good deals, can have a huge impact on the AG industry.

 

Social Media Crucial to Ag-Based Businesses

It might come as a surprise to many Ag business owners, but social media can drastically increase their number of sales leads. The key is to understand what specific aspects of social media to concentrate on. After all, social media is a broad term that encompasses many different things.

In order to make sure that your social media strategy is as effective as possible, it is important that you concentrate on what is hot right now in the world of social media. So what is hot? The following list outlines it for you:

Social Signals: When people share your content, it sends more traffic to your website. More traffic, means a higher SEO ranking. So while social media doesn’t directly affect your SEO, without it your SEO can certainly suffer. The takeaway? Organic, high-quality content is more important than ever.

Mobile Traffic: Last year, mobile traffic among farmers and ranchers overtook desktop traffic in the United States and its usage shows no signs of slowing. Think of all of the time farmers and ranchers spend away from their desks and it is easy to see why mobile is so popular with them. If it isn’t already, mobile needs to be one of your highest priorities.

Data-Driven Targeting: With all of the valuable insights that can be gained through social media analytics and other reporting tools, there is simply no excuse for not personalizing your marketing message to every one of your agriculture leads. Make no mistake, your competition is approaching the same farmers and ranchers that you are—and chances are they are doing it with a personalized message. Make sure you don’t lose farmers and ranchers who feel another company knows them better.

Engagement Matters: Research shows that social media influences customers’ buying decisions even more than retail websites. Further, the more engaged your customers are on your social media sites, the greater your sales numbers. That’s why it is so important that you work to make your social media sites commerce-driven. While buying over social media is still in its infancy, the day will come when you will need to implement such strategies. Until then, engaging farmers and ranchers via social media about your products and services will make the inevitable transition much smoother.

Social media has endless potential but it requires a great deal of time and attention to do it right. This is time well spent, however, as the potential payoff is huge.

 

 

 

If you are in the business of marketing to farmers and ranchers, you know you need to be on social media. In fact, you are probably spending a good deal of your marketing budget making sure you are visible on sites like Facebook and Twitter.

In your rush to get on social media and continue to remain active there, however, you may have forgotten why you are there in the first place. Is social media really that important? How is it helping your Ag business?

In case you are wondering what social media has done for you lately, here are some important reminders:

It has improved your SEO. Every tweet, post, and update leads to more traffic to you website. Many of those visitors are prospects that are interested in your product or service (aka sales leads)!

It has established you as an expert in your field. Through a blend of content and engagement, farmers and ranchers can tell that you know what you are talking about – and they look to you for the answers. And when it comes time to make a buying decision, they will look to you, as well!

It has improved your customer service. Comment or question? Problem or complaint? No matter what your Ag customers need, you can get it for them. Equally important, when you solve a customer’s dilemma quickly and completely, the whole world can witness it!

It has built your brand. Your brand is your most important asset. No matter what message you want your brand to convey, social media lets you do it. It also lets you tweak your message along the way if you feel that is necessary.

It has helped you get to know your target audience. Are the farmers and ranchers you are trying to reach bored with your message? Do they want to know more about you? Do they love what they are learning from you? Social media allows you to answer all of these questions so that you can literally “give the people what they want.”

Many businesses, including Ag businesses, understandably fret over how they will respond to negative reviews or customer comments on their social media sites. The truth is, even responding to positive feedback or simple questions can be challenging. After all, you are basically engaging in a public conversation and that can be difficult.

You don’t have to be a social media guru to know that the absolute worst thing you can do on social media is to ignore someone who is reaching out to you. Remember, these are customers and prospects. When someone makes a concentrated effort to contact you, you must respond. This includes questions, compliments, or complaints. So how do you best respond in these three instances? Here are some tips:

Questions

We all know how to answer a question. It gets a little dicey, however, when there is no clear cut answer available. Maybe a farmer is waiting for a much needed item that is backordered and they are wondering why it is taking so long. Since this may take some time to research you can’t be expected to provide an answer immediately. What you are expected to do is to acknowledge the question immediately. Let the customer know that you are looking into it and then provide regular updates. Even if you don’t have an answer, people want to know that you received their message and if it takes some time to find an answer, they want updates to know that you haven’t forgotten about them.

Compliments

Responding to compliments about your service or product or anything else having to do with your brand is imperative. If someone took the time to compliment you and you fail to acknowledge it, what does that say about your business? Be sure to thank that person for the compliment and let them know that you value their business. Such interactions will keep these customers engaged with your brand.

Complaints

Even if you believe a complaint or negative comment by a farmer or rancher is unwarranted you still need to take the high road and acknowledge the problem. You then need to apologize that this person had a poor experience. It also is important that if a person complains publicly, you respond publicly so people who saw the initial complaint know that you handled it. By keeping it all out in the open, you are getting the message across that you take complaints seriously and always do your best to make things right.

Social media interactions can be difficult but they are essential to building brand equity and keeping customers engaged. And it is important that you don’t drag your feet when responding. Studies show that people who engage a business on social media expect at least an initial response in less than an hour.